Help center

How can we help?

Guides for every part of running a tournament — from first bracket to finals.

Getting started

Create your first tournament and learn the basics.

Formats

Elimination, round robin, Swiss, groups, leaderboards and racing.

Participants & registration

Sign-up pages, check-in, waitlists, rosters and custom fields.

Scheduling

Stations, referees, auto-scheduling and rescheduling.

Standings & tiebreakers

How ranking criteria, adjustments and set scoring work.

Sharing & embed

Embeds, QR codes, TV mode, exports and privacy.

Communities

Roles, followers, Elo rankings and templates.

Events

Multi-tournament events, tickets and check-in.

Account & billing

Account settings and optional entry-fee payments.

Troubleshooting

Fixing common problems and recovering data.

Still stuck?

Send us the tournament link and what you expected to happen — we reply fast.

Contact support